blacksheep IT consulting, On Demand Consulting & Education and the Siebel Hub proudly present the most comprehensive and up-to-date Siebel CRM Upgrade training course available on the market: The Siebel Upgrade Foundations class.

Course Description

The Siebel Upgrade Foundations course teaches the foundational principles of preparing, managing and implementing a Siebel Upgrade project from a pre-IP 17 release to current versions of Siebel CRM.

The course includes a thorough introduction to the post IP 17 Siebel CRM architecture, focusing on understanding how to prepare the environment to run the Siebel Upgrade process, including the Siebel Migration application. You will learn all concepts related to upgrading Siebel development, test and production environments using the Siebel Upgrade Wizard and Repository Merge. The course also covers the Siebel Upgrade Factory 2.0.

Personalized, always up to date Training

The training course can be tailored to meet the exact needs of the target audience, not only in number and sequence of modules but also in availability of hands-on training and Q&A sessions with the instructor.

Siebel Hub training material is constantly updated to the latest Siebel CRM Update, following Oracle’s Continuous Release Model. For an overview of new features and enhancements, check out the Siebel Hub Continuous Updates Page.

Target Audience and Prerequisites

This training course is beneficial for the following groups, provided they have prior experience (Siebel Consultant or Business Analyst level) with Siebel CRM:

  • Siebel Developer
  • Siebel Administrator
  • Siebel Business Analyst

The Siebel New Features course is a recommended companion training.

Delivery and Scheduling

The Siebel Upgrade Foundations class can be delivered in the following formats:

Recommended duration (live training, all modules, shorter if customized): 3 days (24 hours)

Shorter durations (presentation only, no hands-on labs) are possible.

A 5-day version (40 hours) is available on request with the option of upgrading the customer’s development repository in a sandbox environment and analyzing the results. Contact us to schedule a free call: office@blacksheep-crm.com

Minimum/Maximum attendees for live training: 3 / 12

Complete Learning Experience

The Siebel Upgrade Foundation class includes:

  • Professional delivery by experienced Siebel CRM instructors in English, French or German
  • Premium, up-to-date course materials (presentations and exercise guides) in PDF format (English)
  • Access to a personal, cloud-hosted training environment for the duration of the class (live delivery only)
  • (On request) a real-life case study of upgrading the customer’s repository in a sandbox development upgrade (5 days minimum)

Pricing

Modules
Title Description
Siebel Upgrade Overview Overview of the process of upgrading development, test and production environments from pre-IP 17 to the current Siebel release
Architecture, Installation, Configuration Details on IP 17+ Architecture, Installation and Siebel Management Console (SMC), Modular Deployment Engine (MDE)
Migration Application Deep Dive into Migration Application and Migration Services
Upgrading the Database Schema Preparation and execution of the first part of a development environment upgrade (aka upgrep_dev)
Repository Merge (Full Upgrade) Repository Merge process during a development environment upgrade from non-Innovation Pack releases (e.g. 8.0)
Repository Merge (IRM) Repository Merge process during a development environment upgrade from Innovation Pack releases (IP 13 – 16)
Post Merge Configuration Steps executed after the repository merge, completing the development upgrade
Test and Production Upgrade Concepts of upgrading Siebel Test/QA/SIT and Production environments
NEW! Upgrade Factory 2.0 Deep-dive introduction to the Siebel Upgrade Factory 2.0 (24.11 and higher)
Appendix: Technical Steps of a Development Upgrade Technical discussion of steps that are executed by the Siebel Upgrade Wizard and Siebel Tools during a development upgrade
Appendix: Technical Steps of a Test/Production Upgrade Technical discussion of steps that are executed by the Siebel Upgrade Wizard during a test/production upgrade
Appendix: Containerization and Cloud Overview of deployment options for Siebel CRM on-premises and on-Cloud

More Information